PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
DOA – LIVE WARRANTY ARRIVAL.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
In an unlikely event of DOA (Dead on Arrival), We need to be notified within 2 hours of the time UPS delivers the package (or within 2 hours from the time the package was picked up, if hold for pick up option was chosen). You must be present and available at the time of delivery or ALL warranty will be voided. If you pick-up, you must be pick-up within 2 hours of availability or ALL warranty will be voided.
We will need clear digital picture(s) of the deceased coral(s) and/or fish in the bag, and picture(s) out of the bag. Once we receive the digital photos, we will send you replacement(s) in your future order. Refunds are NOT given. Shipping is not covered for replacement coral shipments. Call our customer service line in this rare event, phone number and email is provided on our website as well. DO NOT discard item until we have resolved the issue. Harry’s Marine Life INC. cannot be held responsible for mechanical or weather delays from the shipping companies. We cannot guarantee replacement coral(s) and/or Fish. We are not responsible for incorrect addresses given.
Customer also agrees no to file any dispute and/or claims with our credit card company or any other payment method if it fall under our terms and conditions of sales.
NOTICE: Keep in mind, corals are often very stressed due shipping. On rare occasion when they arrive, their coloration may be slightly different than what is pictured initially or their polyps may not open for a short time thereafter. Though rare, it may occur. Please give them time to acclimate to your home aquarium first. However, dead corals will have bare/peeling skin tissues, have a rotten smell, and sometimes turn white.
All our sales are final. We DO NOT accept returns and there are no refunds or returns, but we do want you to be happy with your purchase. If for any reason you are not satisfied with your purchase, please contact us and we will work with you to ensure you are 100% satisfied. Your satisfaction is our number one priority.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Harry’s Marine Life. The collective work includes works that are licensed to Harry’s Marine Life. Copyright 2020, Harry’s Marine Life ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Harry’s Marine Life or purchasing Harry’s Marine Life products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Harry’s Marine Life or to purchase Harry’s Marine Life products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Harry’s Marine Life. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Harry’s Marine Life used in the site are trademarks or registered trademarks of Harry’s Marine Life
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Harry’s Marine Life disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Harry’s Marine Life does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Harry’s Marine Life does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Harry’s Marine Life shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Harry’s Marine Life has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Harry’s Marine Life product is mistakenly listed at an incorrect price, Harry’s Marine Life reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Harry’s Marine Life reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Harry’s Marine Life shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Harry’s Marine Life without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Harry’s Marine Life may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Harry’s Marine Life.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Harry’s Marine Life products) shall be in the state or federal courts located in Los Angeles, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Harry’s Marine Life products) must be commenced within one (1) year after the claim or cause of action arises. Harry’s Marine Life’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Harry’s Marine Life may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Harry’s Marine Life or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Harry’s Marine Life does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site. Harry’s Marine Life is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, THarry’s Marine Life reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Harry’s Marine Life in its sole discretion.
You agree to indemnify, defend, and hold harmless Harry’s Marine Life, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Harry’s Marine Life may link to sites operated by third parties. However, even if the third party is affiliated with Harry’s Marine Life, Harry’s Marine Life has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Harry’s Marine Life. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Harry’s Marine Life seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).